Salon Etiquette

Salon Etiquette

Our Policies.

Referrals
Referrals are the lifeblood of our business, and there is no better source than you, our guest. We are so confident that we offer $5.00 off for a haircut and $20.00 off for a color for you and your referred guest.  Your support is greatly appreciated.

Commitment To Service
Barclay’s Hair Design is dedicated to service and value. All of our licensed specialists sincerely enjoy what we do and it is reflective on the smiles and repeat business of our guests. We promise individual attention and great value for all of our guests.

Appointments
Please arrive as close to your scheduled time as possible and check-in with the receptionist. We are once again required to have you wear a mask for your protection and for the others in our salon.

Please arrange proper care for your children during your appointment.  Children may not be left unattended and we cannot stop in the middle of the service to manage situations that may arise.  We schedule appointments according to our specialists’ availability and service type. If you are running late, please let us know and we will do our best to accommodate you. Arriving late will likely limit the time allocated for your service; it may minimize your pleasure and enjoyment. As a courtesy to all clients our appointments are completed as scheduled. Suggestions are always welcome. Please silence your cell phones, our guests enjoy relaxing.

Cancellation Policy

We do reminder calls 24 hr. before your appointment. If you can’t make this appointment, please let us know. Our stylists are commission based and rely on each guest to make it to their scheduled appointment. We require a Visa or Mastercard to reserve your appointment time. If you cannot make this appointment, please cancel your appointment no later than 48 hours in advance or we will have to charge the price of the services scheduled. 48 hours allows us to re-book this appointment time. We will be glad to reschedule your appointment if you cannot make your scheduled time. After the second missed appointment, we will require a deposit for services that are booked with a credit card; if the appointment is missed the card will be charged. Thank you for supporting Barclay’s Salon.

Gift Certificates
Ideal for holiday gifts, ladies night out, Mothers Day, Fathers Day, birthdays, anniversaries as well as treating your employees and business clients to a special day. You can print your gift certificate yourself or email it to your recipient.

Gift Packages
Please feel free to make your own gift package of services that you would like.  This may include; Hair Color ~ Balayages ~ Foils~ Perms ~ Hair Cutting ~ Brazilian Blow-Outs ~ Conditioning Treatments ~ Special Up-Do’s and Waxings. Limited time offers are available.  You may include gift packages for beauty products from respected brands such as Redken, and Pureology. Please see our Specials and Promotions for details on what offers we currently have running.

Payment Options
We gladly accept Visa & Mastercard as well as cash or check.